#Atento call center update#
#Atento call center plus#

Its blue-chip clients are leaders in such varied sectors as telecommunications, banking, transport, insurance and public administration among others. Atento has over 500 clients to whom it delivers a wide range of high quality, agile and efficient services through multichannel platforms.

#Atento call center plus#

Actively be a team player offering support to other employees, plus make suggestion for process improvements.Ītento is a multinational Customer Relationship Management (CRM) company in the Business Process Outsourcing (BPO) sector, leader in Latin America and the second largest company of its kind in the world in terms of revenue.įrom 1999, the company has developed its business model in 16 countries where it employs over 150,000.

Adhered to work schedules, telephone procedures and payroll time procedures.

Handle incoming telephone calls from customers/clients or internal employees, process with proper resolution.

Data entry or file maintenance to accounts, as necessary, to resolve customer contact issues/calls.

Actively involved in the communication to management on trend results of any service impact.

#Atento call center update#

Update and strengthen the knowledge related to the operation of the service. Participation in training and feedback sessions.Meet productivity standards set for the service skill group requirements.Ensure quality of service meets the standards in line of knowledge and communications with the aim of reducing the flow of calls from customers to other areas within the Service Lines of Business.Provide effective solutions based on the problems reported by customers under the standards of quality commitment with the customer/client.Time management for productivity results.Positive Attitude and Commitment to duties.Benefits dont start until 90 days, meaning you are paying for Doctors appointments out of pocket. If you are absent you need a Doctors note.

Verbal Communication Skills, articulates clearly Call Center Representative (Current Employee) - Lindon, UT - FebruAtento requires 100 attendance.Minimum of 6+ months of prior experience in Customer Service and/or Call Center.PLEASE APPLY ONLINE AT REQUIRED QUALIFICATIONS: You will be assisting customers over the phone with any questions or concerns Want to be part of our Atento family? Apply now for our customer service representative position.